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FAQs

Questions, answered

Everything about producing, planning for, and maintaining your water made from air.

FAQs

How it Works

What happens when humidity drops or the power goes out?
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This is what the storage tank is for. The Hydropack makes water when conditions are favorable and banks it in a tank sized to a few days of supply, so a dry spell or a short outage doesn't interrupt what comes out of your tap. Production pauses without power and resumes when it returns; water already in the tank stays available. Homeowners who pair the system with solar and battery storage can keep producing through longer outages.

How does the Hydropack make water from air?
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The Hydropack works on the same basic principle as your air conditioner. It draws in surrounding air and filters out dust and particulates, then uses ambient heat-exchange technology to cool that air to its dew point, condensing the water vapor into liquid — the same way dew forms overnight. That water passes through a multi-stage purification system and is stored, ready to use straight from the unit or piped into your home's plumbing. No well, no municipal connection, no trucked-in deliveries.

Is the water safe to drink?
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Yes. Every drop passes through multi-stage filtration, and in independent lab testing by Microbac Laboratories, Pace Analytical, and EMSL Analytical, Aquaria's water was non-detect for 100+ contaminants, no microplastics, PFAS, or dissolved heavy metals. We recommend an annual third-party water test on your own installation to confirm performance over time.

How much electricity does a Hydropack use?
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The Hydropack line is rated at 0.24 kWh per liter (0.9 kWh per gallon) of water produced, efficient by the standards of the category. Because production can be scheduled, the Hydropack pairs naturally with home solar, running it during peak solar hours can bring the effective energy cost close to zero.

How much water will it actually produce in my climate?
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Published output figures are rated at 86°F / 30°C and 80% relative humidity — the standard conditions used for a like-for-like comparison across the category. Real output tracks your local weather: a Hydropack operates in temperatures from 59°F to 109°F (15–43°C) and in humidity down to about 25%, producing more in warm, humid air and less in cool, dry air. Because output shifts day to day, each system pairs with a storage tank, typically sized to 2–3 days of production, so your supply stays steady.

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Hydropack S

Is the Hydropack S right for my home?
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The Hydropack S is producing about 66 gallons of water a day — enough for a smaller household or tiny home, to supplement an existing supply, or to hold as emergency backup. If your daily needs run higher, the Hydropack (~132 gal/day) or Hydropack X (~264 gal/day) is likely the better fit. Our free water plan generator can size the right model to your household and location.

How much water will the Hydropack S actually produce where I live?
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Its ~66 gallons per day is rated at 86°F / 30°C and 80% relative humidity — the standard conditions used to compare atmospheric water generators. Real output depends on your local climate: the Hydropack S operates in temperatures from 59°F to 109°F (15–43°C) and in humidity down to about 25%, producing more in warm, humid air and less in cool, dry conditions. A storage tank sized to a few days of production smooths out the day-to-day variation so your supply stays steady.

Is the water safe to drink?
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Yes. Every drop passes through multi-stage filtration, and in independent lab testing by Microbac Laboratories, Pace Analytical, and EMSL Analytical, Aquaria's water was non-detect for 100+ contaminants, no microplastics, PFAS, or dissolved heavy metals. We recommend an annual third-party water test on your own installation to confirm performance over time.

What's involved in installation, and how do I pay for it?
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A Hydropack installs outdoors on a small pad, connects to a dedicated 240V circuit (roughly 20A to 50A depending on the model), and plumbs into a storage tank that feeds your home. Installation takes days, not weeks, and is handled by a professional installer. Financing starts at $137/month with 0% down and no payments for the first six months, subject to credit approval.

What are the power and electrical requirements for the Hydropack S?
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The Hydropack S runs on a dedicated 220V single-phase circuit (20A double-pole breaker, 3.00 kW rated) and is rated at 0.24 kWh per liter (0.9 kWh per gallon) of water produced — efficient for the category. Because production can be scheduled, it pairs naturally with home solar; running it during peak solar hours can bring the effective energy cost close to zero.

ProducT

Hydropack

Is the Hydropack right for my home?
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The Hydropack is our most popular model, producing about 132 gallons of water a day — enough to serve as the primary water supply for a typical household. If your needs are smaller, the Hydropack S (~66 gal/day) may be enough; for large homes, high-demand households, or ADUs, the Hydropack X (~264 gal/day) is the better fit. Our free water plan generator can size the right model to your household and location.

How much water will the Hydropack actually produce where I live?
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Its ~132 gallons per day is rated at 86°F / 30°C and 80% relative humidity — the standard conditions used to compare atmospheric water generators. Real output depends on your local climate: the Hydropack operates in temperatures from 59°F to 109°F (15–43°C) and in humidity down to about 25%, producing more in warm, humid air and less in cool, dry conditions. A storage tank sized to a few days of production smooths out the day-to-day variation so your supply stays steady.

What are the power and electrical requirements for the Hydropack?
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The Hydropack runs on a dedicated 220V single-phase circuit (30A double-pole breaker, 5.12 kW rated) and is rated at 0.24 kWh per liter (0.9 kWh per gallon) of water produced — efficient for the category. Because production can be scheduled, it pairs naturally with home solar; running it during peak solar hours can bring the effective energy cost close to zero.

Is the water safe to drink?
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Yes. Every drop passes through multi-stage filtration, and in independent lab testing by Microbac Laboratories, Pace Analytical, and EMSL Analytical, Aquaria's water was non-detect for 100+ contaminants, no microplastics, PFAS, or dissolved heavy metals. We recommend an annual third-party water test on your own installation to confirm performance over time.

What's involved in installation, and how do I pay for it?
+

A Hydropack installs outdoors on a small pad, connects to a dedicated 240V circuit (roughly 20A to 50A depending on the model), and plumbs into a storage tank that feeds your home. Installation takes days, not weeks, and is handled by a professional installer. Financing starts at $137/month with 0% down and no payments for the first six months, subject to credit approval.

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Hydropack X

What are the power and electrical requirements for the Hydropack X?
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The Hydropack X runs on a dedicated 220V single-phase circuit (50A double-pole breaker, 10.24 kW rated) and is rated at 0.24 kWh per liter (0.9 kWh per gallon) of water produced — efficient for the category. Because production can be scheduled, it pairs naturally with home solar; running it during peak solar hours can bring the effective energy cost close to zero.

How much water will the Hydropack X actually produce where I live?
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Its ~264 gallons per day is rated at 86°F / 30°C and 80% relative humidity — the standard conditions used to compare atmospheric water generators. Real output depends on your local climate: the Hydropack X operates in temperatures from 59°F to 109°F (15–43°C) and in humidity down to about 25%, producing more in warm, humid air and less in cool, dry conditions. A storage tank sized to a few days of production smooths out the day-to-day variation so your supply stays steady.

Is the Hydropack X right for my home?
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The Hydropack X is our largest model, producing about 264 gallons of water a day — built for large homes, high-demand households, and properties with an ADU or guest house. If your daily needs are more modest, the Hydropack (~132 gal/day) or the entry-level Hydropack S (~66 gal/day) may be the better fit. Our free water plan generator can size the right model to your household and location.

Is the water safe to drink?
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Yes. Every drop passes through multi-stage filtration, and in independent lab testing by Microbac Laboratories, Pace Analytical, and EMSL Analytical, Aquaria's water was non-detect for 100+ contaminants, no microplastics, PFAS, or dissolved heavy metals. We recommend an annual third-party water test on your own installation to confirm performance over time.

What's involved in installation, and how do I pay for it?
+

A Hydropack installs outdoors on a small pad, connects to a dedicated 240V circuit (roughly 20A to 50A depending on the model), and plumbs into a storage tank that feeds your home. Installation takes days, not weeks, and is handled by a professional installer. Financing starts at $137/month with 0% down and no payments for the first six months, subject to credit approval.

Product

Hydropixel

Is the water safe to drink?
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Yes. Every drop passes through multi-stage filtration, and in independent lab testing by Microbac Laboratories, Pace Analytical, and EMSL Analytical, Aquaria's water was non-detect for 100+ contaminants, no microplastics, PFAS, or dissolved heavy metals. We recommend an annual third-party water test on your own installation to confirm performance over time.

Can the Hydropixel pump water into external storage?
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No, the Hydropixel is an all-in-one, self-contained atmospheric water generator water cooler with over 11 gallons of internal water storage. If you are interested in a water from air generator compatible with an external storage tank, please reach out to us to get in touch with an Aquaria product specialist for a solution that best fits your water needs.

What maintenance is required for the Hydropixel?
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Regular filter changes and occasional cleaning are required. Water and air filter replacement is recommended every 6 months and takes less than 5 minutes to complete. Please refer to your user manual for detailed instructions.

Is there an automatic shutoff when the tank is full?
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Yes, the Hydropixel will automatically switch from water production mode to standby mode when the internal tanks are full.

How do I install the Hydropixel?
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The Hydropixel is plug-and-play out of the box! Simply plug your Hydropixel into a standard wall outlet, and the machine will automatically begin operating. After 24 hours, you’ll have fresh, clean drinking water made from the air ready to dispense.

Can the Hydropixel be placed in any room?
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The Hydropixel works best in a large room, with adequate open space (1 foot) on its back and right side for sufficient ventilation so that the machine is able to cycle enough air to produce water from the air.

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Hydrogrid

How much does a Hydrogrid system cost, and how do I get started?
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Because Hydrogrid deployments are custom-scoped to each project's volume, site, and infrastructure, pricing is provided on a per-project basis. The best next step is to book a call with our commercial team: tell us your water target, location, and timeline, and we'll put together a tailored proposal.

Is the water suitable for commercial and community use?
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Yes. All water produced exceeds EPA standards and comes out at a balanced pH of 6.5–8.5, with quality independently certified by Amlabs Intertek (international) and SimpleLab (US). Every system carries a 3-year warranty. For projects with specific regulatory or water-quality requirements, book a call with our team so we can walk through your deployment in details.

What power and infrastructure does the Hydrogrid require?
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Each module runs on 480V three-phase power (125 kW rated) and is rated at 270 Wh per liter (about 1.0 kWh per gallon) of water produced. The unit has no internal storage tank, so deployments are paired with external storage and distribution sized to the project. Because site requirements — power, foundation, storage, and plumbing — vary by location, our commercial team scopes each installation directly. [Book a call] to walk through your site.

How much water can the Hydrogrid produce?
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A single Hydrogrid module produces up to about 2,640 gallons (10,000 liters) per day, rated at 86°F / 30°C and 80% relative humidity. Real output tracks local climate — the system operates in temperatures from 59°F to 109°F (15–43°C) and humidity down to about 25% — and because the platform is modular, capacity scales by adding units to reach the volume your project needs. Book a call with our team to learn more.

What is the Hydrogrid, and who is it for?
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The Hydrogrid is Aquaria's commercial- and community-scale atmospheric water generator. Where the Hydropack line serves individual homes, the Hydrogrid is built for developers, municipalities, agriculture, industrial sites, and communities that need reliable water at volume — independent of wells, municipal supply, or trucked-in deliveries. Each unit is a containerized module (roughly 20 ft long) that can run on its own or scale across multiple modules to match a project's demand. Because every deployment is different, we scope Hydrogrid projects individually. Book a call with our commercial team to get started.

FAQs

Financing

What financing options does Aquaria offer?
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Qualified buyers can start with $0 down and no payments for up to 6 months, with fixed rates as low as 8.99%. Rates and payment amounts are estimates and may vary — all loans are subject to underwriting and approval. Your Aquaria representative will walk you through the options that fit your household.

What will my monthly payment be?
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Estimated payments start at $137/month for the Hydropack S, $207/month for the Hydropack, and $330/month for the Hydropack X. Those estimates include typical plumbing and electrical connections, the concrete pad, tax, and estimated delivery. An Aquaria representative calculates your exact payment based on your system configuration and installation requirements.

Does Aquaria provide the loan?
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No. Aquaria is a technology company, not a lender — financing is provided by a third-party lender. We help you apply and get a prompt decision, and the full description of fees and loan terms lives in your loan agreement.

Who's eligible for financing?
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Financing is available to customers purchasing equipment from Aquaria that we install, and installation services are currently available in Texas. Approval is subject to the lender's underwriting.

How does the process work, start to finish?
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Four steps: choose the right Hydropack for your needs, complete a short financing application with our team and get a prompt decision, then our certified installation partners install the system and connect it to your home. You start using the water right away, with no payments for the first 6 months.

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